{"id":2323,"date":"2025-07-24T13:00:57","date_gmt":"2025-07-24T11:00:57","guid":{"rendered":"https:\/\/elvisindywater.com\/?page_id=2323"},"modified":"2025-07-31T17:13:06","modified_gmt":"2025-07-31T15:13:06","slug":"compliance","status":"publish","type":"page","link":"https:\/\/elvisindywater.com\/en\/compliance\/","title":{"rendered":"Compliance"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:var(--awb-typography1-text-transform);--fontSize:50;line-height:1.3;\">Compliance<\/h2><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-bottom:30px;--awb-margin-bottom-small:30px;--awb-font-size:var(--awb-custom_typography_1-font-size);\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:var(--awb-custom_typography_1-font-family);font-weight:var(--awb-custom_typography_1-font-weight);font-style:var(--awb-custom_typography_1-font-style);margin:0;font-size:1em;letter-spacing:var(--awb-custom_typography_1-letter-spacing);text-transform:var(--awb-custom_typography_1-text-transform);--fontSize:40;line-height:var(--awb-custom_typography_1-line-height);\">Complaint channel<\/h1><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-margin-bottom:30px;\"><p><span class=\"fusion-dropcap dropcap\" style=\"--awb-color:var(--awb-color5);\">T<\/span>he Compliance System defines the channels through which all managers, employees, stakeholders and collaborators can report any breach of the Company\u2019s Code of Ethics and Conduct, as well as any breach of applicable legislation.<\/p>\n<p>The complaints channel of FTR WASTEWATER RECYCLING AND REUSE SPECIALISTS, S.L, allows confidential communication of those potentially irregular or illegal activities and conduct that occur within the internal scope of the Company, as well as its activity, of which Any person may have knowledge by virtue of their professional relationship with the Company.<\/p>\n<p>To this end, FTR WASTEWATER RECYCLING AND REUSE SPECIALISTS, S.L. has enabled the email address info@ftreuse.com, where all queries regarding ethics or communications of non-compliance can be directed. This communication must contain the following:<\/p>\n<\/div><ul style=\"--awb-size:17px;--awb-margin-bottom:50px;--awb-iconcolor:var(--awb-color5);--awb-line-height:28.9px;--awb-icon-width:28.9px;--awb-icon-height:28.9px;--awb-icon-margin:11.9px;--awb-content-margin:40.8px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-factorycheck-bullet\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Identification data of the complainant, in the event that they have decided to identify themselves voluntarily (anonymous complaints can be submitted).<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-factorycheck-bullet\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Identification data of the accused\/s.<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-factorycheck-bullet\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Clear and detailed description of the facts.<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon awb-factorycheck-bullet\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>Attach all available evidence.<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-margin-bottom:30px;\"><p>Upon presentation of any complaint through the complaints channel, the complainant is guaranteed non-retaliation in the face of any query or communication of non-compliance made in good faith, as well as the confidential nature of all communication, information and documentation made or provided to through the channel.<\/p>\n<p>Here you can consult the Regulations of the Whistleblowing Channel which specify the management and procedure of the queries or communications made, together with the Code of Ethics and the Code of Conduct of FTR WASTEWATER RECYCLING AND REUSE SPECIALISTS, S.L.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:40px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-custom_color_1);border-color:var(--awb-custom_color_1);border-top-width:1px;\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:100px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-span-yes fusion-button-default-type fusion-has-button-gradient\" style=\"--button_accent_color:var(--awb-color8);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color4);--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_start:95%;--button_gradient_end:95%;--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color4);--button_gradient_top_color_hover:var(--awb-color4);--button_gradient_bottom_color_hover:var(--awb-color4);--button_font_size:18px;--button_padding-top:20px;--button_padding-right:36px;--button_padding-bottom:22px;--button_margin-bottom:20px;\" target=\"_blank\" rel=\"noopener noreferrer\" data-hover=\"bg_slide_left\" href=\"\/wp-content\/uploads\/2025\/07\/Reglamento-canal-de-denuncias-FTR-v3.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Whistleblowing channel regulations<\/span><i class=\"awb-factoryarrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-2 fusion-button-span-yes fusion-button-default-type fusion-has-button-gradient\" style=\"--button_accent_color:var(--awb-color8);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color4);--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_start:95%;--button_gradient_end:95%;--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color4);--button_gradient_top_color_hover:var(--awb-color4);--button_gradient_bottom_color_hover:var(--awb-color4);--button_font_size:18px;--button_padding-top:20px;--button_padding-right:36px;--button_padding-bottom:22px;--button_margin-bottom:20px;\" target=\"_blank\" rel=\"noopener noreferrer\" data-hover=\"bg_slide_left\" href=\"\/wp-content\/uploads\/2025\/07\/Codigo-de-conducta-FTR.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Code of Conduct<\/span><i class=\"awb-factoryarrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-3 fusion-button-span-yes fusion-button-default-type fusion-has-button-gradient\" style=\"--button_accent_color:var(--awb-color8);--button_border_color:var(--awb-color4);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color4);--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_start:95%;--button_gradient_end:95%;--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color4);--button_gradient_top_color_hover:var(--awb-color4);--button_gradient_bottom_color_hover:var(--awb-color4);--button_font_size:18px;--button_padding-top:20px;--button_padding-right:36px;--button_padding-bottom:22px;--button_margin-bottom:20px;\" target=\"_self\" data-hover=\"bg_slide_left\" href=\"\/wp-content\/uploads\/2025\/07\/Codigo-etico-FTR.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Code of Ethics<\/span><i class=\"awb-factoryarrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2323","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/elvisindywater.com\/en\/wp-json\/wp\/v2\/pages\/2323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elvisindywater.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elvisindywater.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elvisindywater.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elvisindywater.com\/en\/wp-json\/wp\/v2\/comments?post=2323"}],"version-history":[{"count":25,"href":"https:\/\/elvisindywater.com\/en\/wp-json\/wp\/v2\/pages\/2323\/revisions"}],"predecessor-version":[{"id":2546,"href":"https:\/\/elvisindywater.com\/en\/wp-json\/wp\/v2\/pages\/2323\/revisions\/2546"}],"wp:attachment":[{"href":"https:\/\/elvisindywater.com\/en\/wp-json\/wp\/v2\/media?parent=2323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}